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Delivery and Return Policy

Clear information about how ITShop manages rentals, customer responsibilities, service delivery, and data.

Last updated 7 July 2026Version 1.0

Please read this document carefully. It forms part of the information used to explain ITShop's rental service and customer obligations.

Delivery availability, schedule, and delivery fee are confirmed during admin review. Orders are not considered ready for delivery until payment, documents, inventory, and deposit notes are resolved.

Return schedules are tracked by admin. Returned devices may be marked as returned, under inspection, cleared, damaged, or lost depending on inspection outcome.

Overdue, damaged, or missing equipment can attract additional charges according to the final agreement communicated for the order.

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Related documents

Review the complete set of terms that support a clear and accountable rental process.